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POLICIES

STUDENT

STUDENT HANDBOOK AND POLICIES

Guidelines for Students and Families

Welcome to Mechanics of Music. We’re happy you’re here. This handbook explains how things work at our studio so everyone knows what to expect. Our goal is to make lessons enjoyable, organized, and safe for every student, teacher, and family involved.

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We ask that you take a few minutes to read through these policies. They help us keep things running smoothly and fairly for everyone in our community. By joining lessons or programs at Mechanics of Music, you agree to follow the policies outlined here.

Studio Guidelines

Mechanics of Music is a welcoming and inclusive space where people of all ages can learn and play music together. We believe everyone deserves respect. Please treat instructors, students, and visitors with kindness at all times. We do not tolerate bullying, harassment, or disruptive behavior.

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Our studio is also home to two friendly cats, Huney and Bear. They like being around people and lessons, but please help us keep them safe by ensuring doors remain closed.

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There’s free street parking available right in front of the studio or along 2nd Street. When you arrive, enter through the red basement door on the left side of the house. You don’t need to knock. If the door is locked, call 604-612-1440 for entry. Group classes take place downstairs, while private lessons may happen upstairs or downstairs depending on your teacher’s schedule.

Lesson Policies

Mechanics of Music operates on a semester-based schedule to provide consistent instruction and easy planning throughout the year:

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  • Fall Semester: September to December

  • Winter Semester: January to March

  • Spring Semester: April to June

  • Summer Session: June to July

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Payment for the semester is due at the start of each term.

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New students are welcome to begin with an 8-lesson introductory package, which includes a 10% discount. This one-time offer helps new students get comfortable with their teacher before committing to a full semester. After the package is complete, students automatically continue into the semester system unless written notice is provided.

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To cancel or reschedule, a minimum of 48 hours’ notice is required. You may contact the studio by email at admin@mechanicsofmusic.com, by phone, or through the online scheduling system. Lessons cancelled with less than 48 hours’ notice will be charged in full.

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Lessons begin and end on time. Students arriving late will receive only the remaining portion of their lesson without credit or extension.

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If a student is ill or unable to attend in person, the lesson may be switched to online. Exceptions for medical injuries or emergencies will be reviewed on a case-by-case basis.

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If a teacher must cancel, the lesson will be rescheduled at no additional charge.

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In the event of snow or extreme weather, private lessons may move online. If a group class cannot be rescheduled, a credit will be applied toward a future class or workshop.

Payments and Fees

All lessons and services must be paid in full before the scheduled lesson. If payment has not been received, the credit card on file will be charged automatically.

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Mechanics of Music accepts e-transfer (preferred, to admin@mechanicsofmusic.com), cash, cheque, or credit card (subject to a 3.5% processing fee). A valid credit card must remain on file for all active students. Late payments are subject to a $10 administrative fee.

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All lesson and service fees are non-refundable. Credits will be applied to your account and can be used toward future lessons or workshops. Instruments and accessories may be returned within 30 days if unused and in their original packaging. Credit card fees are non-refundable.

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Students must provide a minimum of 30 days written notice to discontinue and 15 days written notice to suspend lesson subscriptions before the end of the current month. Failure to provide notice will result in billing for the following cycle. Exceptions may be made for medical reasons at the discretion of Mechanics of Music management.

Care and Conduct

Mechanics of Music maintains a professional and safe environment. The studio does not provide before or aftercare. Students must arrive on time and be picked up immediately after their lesson.

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Parents or guardians of children under the age of seven are encouraged to remain for the first few lessons.

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Please inform the studio of any allergies, medical conditions, or accessibility needs that may affect safety or participation.

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No outside pets are permitted. The only animals allowed in the studio are Huney and Bear.

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Mechanics of Music assumes no liability for injuries sustained on the premises or during participation in lessons, classes, or events. Participation is voluntary and at the student’s own risk.

Instrument Rentals

Mechanics of Music offers instrument rentals for enrolled students.

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The monthly rental fee is payable in advance by e-transfer, cash, debit, or credit card (3.5% fee applies). A minimum one-month term is required. Rentals automatically renew each month until the instrument is returned.

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Instruments must be returned in the same condition as received. Renters are responsible for any damage, loss, or theft. If the instrument is lost or damaged beyond repair, the renter must pay the full replacement value, less any rental fees already paid.

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Mechanics of Music is not responsible for injury or loss resulting from instrument use.

Contact Information

Email: admin@mechanicsofmusic.com
Phone: 604-612-1440
Address: 208 Osborne Avenue, New Westminster, BC
Website: www.mechanicsofmusic.com

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Mechanics of Music reserves the right to update these policies at any time. Notice of changes will be sent to active students and families. Continued participation following such notice indicates acceptance of the updated terms.

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Mechanics of Music is a place to entertain, teach and inspire music. We offer private and group lessons for ukulele, guitar, piano, banjo, violin, vocals and more.

208 Osborne Avenue

New Westminster, BC V3L 1Y8 

604-612-1440

admin@mechanicsofmusic.com

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